KineMedics Operations Through Ontario Reopening

At KineMedics, we are committed to the health and well-being of our employees, end-users, customers, and communities. For this reason, during these final stages of Ontario’s Provincial reopening we will continue to operate with modified hours and service offerings.

Office Hours- Mon-Fri- 9am -5pm

BY Appointment only (Modified)

Brace Fittings and Patient Consults

Please note that, Until April 27^th 2022, our office will continue to operate BY APPOINTMENT ONLY for all brace fittings and patient consults. Walk-in customers will be welcomed but scheduled appointments will take priority and any customer without an appointment will be accommodated as soon as staff is available to assist them.

Please call us at 613-686-4557 to book an appointment or more information.

Pick Ups and Retail Sales

If you are looking to pre-order or pick up small retail items, we kindly ask that you call in advance to ensure product availability. Once your order has been confirmed we can set a pick-up time for you to come by and ensure a quick and easy visit with us.

Scheduled Appointments and pick ups will be handled with priority before any unscheduled or walk in visitors so please have patience if you arrive unannounced.

If you require our services outside of these hours, please call us during the new office hours and we will do our best to accommodate you.

Masking Requirements

As of March 21^st, the province of Ontario no longer requires masks to be worn in an indoor setting (with the exception of Health Care facilities)

As of this date, customers visiting our location are not required to wear a mask although we STRONGLY RECOMMEND the usage of masks for one-on-one patient interactions as they often involve close contact.

For the increased safety of our customers, KineMedics Staff will continue to wear a mask when dealing one-on-one with any patient consult or brace fitting until the mask requirements for health care facilities are lifted by the Province of Ontario

Alternative Service Offerings

If you are unable to come during our office hours for an in-person consult, we will be providing the following options:

Phone Consultations

Our staff would be happy to perform an initial consultation over the phone. Although it is more effective to do in-person consults, much of the information we require for our fittings and even measurements may be completed over the phone to ensure appropriate products and sizing.

Curbside Pick-Up

We would be happy to arrange the purchase of any of our products over the phone and make them available for curbside pick-up at your convenience. Simply contact one of our consultants over the phone to complete your purchase and then call us when you arrive and we will bring the purchase out to you curbside. Curbside pick-up will be available during our regular office hours of Mon-Fri, 9am-5pm.

Local Shipping

We would be happy to offer local shipping on any product purchases during the period of restriction. Both our local courier partners and Purolator can use a no signature required service if desired. Nominal shipping fees may apply to purchases being shipped out.

Please contact us at your convenience with any questions in regards to any of our product and service offerings:

Phone 613 686 4557

Email: info@kinemedics.com